Our team

We believe that digital technology can support equality of opportunity, and ensure everyone can participate fully in today's society.

Image of Dur-e-Shahwar Bilal

Dur-e-Shahwar Bilal

Network Support Manager

Dur-e-Shahwar (we call her DS) is the eyes and ears of the network. She regularly liaises with network partners, potential partners and learners. DS enjoys being able to connect and talk to the beneficiaries of the program because she gets to see how the vision of the program is translating into reality and how it's affecting the target audience. "Technology has taken over every part of our lives. Everyone should be able to enjoy and access facilities, services and benefits equally."

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Claudia Chan

Grants Coordinator

As a Network Coordinator, Claudia likes to interact with all the Network Partners and learners that reach out to her throughout the day. Her aim is to quickly and methodically solve any issues that come her way, but she isn't opposed to having a chat about how your day is going. Her past jobs have had her working with people with Alzheimer's and people with disabilities, so she finds it very rewarding to help people find their independence in an increasingly digital world.

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Zoe Chan

Network Coordinator

Zoe's role is to assist the Network to run smoothly by communicating with Network Partners and learners. She enjoys being part of social change that challenges structural inequality and encourages people to try new things. "Having worked in community organisations for 5 years, I love the challenges every day can bring and seeing the result of people making empowered choices."

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Elise Fixsen

Network Coordinator

Elise works with Network Partners, focusing on recruitment. She enjoys helping organisations get excited about digital inclusion, and supporting people on their journeys to get online. Elise studied psychology and completed clinical research surrounding the impact on connectedness on mental health. "Being able to connect with others is extremely important, and in this modern world that means getting online. It is especially important for those who are already at risk of social isolation, and I enjoy being a part of a program aiming to decrease these disadvantages."

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Tom Grant Network

Development Manager

Tom recruits organisations into the Be Connected Network. He takes pride in the fact that the Be Connected Network will help Australian seniors take their first steps into the digital world. "Seniors are going to soon be at a significant disadvantage by not having the basic digitals required to navigate the online world. Knowing that I'm helping to change this give me great satisfaction."

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Zena Hosseini

Head of Growth and Operations

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Liz Jones

Head of Collaborative Projects

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Roupen Manjikian

Grants Manager

Roupen is responsible for optimising the grants administration processes of the Be Connected grant program. Roupen has worked in grants management for over 15 years and thoroughly enjoys working with local community-based organisations. "I'm excited to be part of the Be Connected program and feel it's a vital part in ensuring older Australians are not left behind in this digital evolution."

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Helen Milner

Group CEO

Helen’s job is to keep all of the plates spinning! She’s both hands-off - planning for an ambitious future - and hands-on - motivating the team and our partners in Australia to do the best they possibly can. She’s passionate about helping people to get the most out of the web and all of the opportunities it brings. She loves talking to the people in local communities who make it all come together, and to the wonderful people who have taken the plunge to do something different and digital with their lives.

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Bridget Rowe-Sykes

Head of Network

Life has come full circle for Bridget, having started her working life not far from the Good Things Foundation office in Yorkshire, UK! She too is now working in Australia and wanting to improve the quality of peoples lives. Bridget has worked in the not for profit sector for over 12 years in the areas of conflict resolution, intercultural understanding and now digital and social inclusion. "I benefit so much from the digital world in my everyday life and I really want other people too as well. I hate the thought of the digital revolution leaving people behind and without the skills needed to catch up."

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Robert Sollars

Network Coordinator

Robert’s role is to engage with small and large organisations that would like to become part of the Be Connected Network. Robert thrives on developing these relationships with Network Partners and enjoys helping people that need it the most.

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Cass Strakosch

Head of Communications & Engagement

Having worked in the Australian not-for-profit sector for over ten years, Cass mobilises community organisations across Australia to help close the digital divide and finds opportunities to share our knowledge and tell real stories of what being digitally included means to people.

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Blake Utomo

Community Engagement Officer

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Jess Wilson

Chief Executive Officer

Jess leads the work that Good Things Foundation does in Australia. She supports the team, connects with local, state, national and international stakeholders and most importantly ensures that we are building a strong, collaborative and supported network of great community organisations across the country. Jess is a community worker at heart and has lived in three states of Australia, so she loves travelling to all the different parts of this wide-brown land to meet people doing great work in their communities. She ensures that the Good Things Foundation team is providing high-quality support to our Network Partners and knows that to do that, we need to be constantly listening, learning and improving.

Our Values

We’re positive

It’s not a sin to be ambitious. We’re set on creating change through digital and the 2 million people we intend to help by 2020 is just the start.

We’re collaborative

Good partnerships are key to what we do. We love to share our knowledge and there’s nothing better than connecting with people who share our vision.

We’re inquisitive

Finding things out is just one of the things we do well. We love to be informed and the only way to find things out is to always be asking the right questions.

We’re people-focused

No matter what we’re doing, people come first. Whether investing in our staff or designing a community learning programme, we believe that everyone should have the opportunity to participate fully.

We’re creative

There’s always more than one way of doing something. We might not always take the obvious route but we make new discoveries along the way to getting it done.