Essential digital skills
Read more about the building blocks people need to participate in the digital world.
Essential digital skills are key to social and economic participation, managing health and wellbeing, accessing education and services, and connecting with friends and family.
Essential digital skills are the building blocks people need to participate in the digital world. They include basics like knowing how to turn a device on and off, sending emails, searching online and filling in online forms and extend to skills to access education and work online. Importantly, essential digital skills also include knowing how to stay safe online, create good passwords and avoid scams.
When written out, there is a long list of essential digital skills that many people who are already confident online may take for granted. Digital Mentors play an important role in supporting people to learn these skills by providing encouragement, support and motivation to keep going.
As a person learns the essential digital skills, their confidence and digital ability grows. Research has also shown that participating in essential digital skills programs in community settings also significantly reduces social isolation and loneliness.
What we're doing
Find out more about our essential digital skills campaigns and programs, and how we're advocating for digital inclusion programs.
Impact stories & Insights
Supporting people to learn essential digital skills like how to video call or use their device safely is a key part of what we do. We work with our network and partners to deliver impactful programs across the country.
Keeping up with the grandkids
These women have gained the confidence to independently use technology without having to rely on their grandkids for help.
Neil Imlach – Get Online Week
Everything Neil has learned about technology, he's learned since retirement.
26 new Capacity Builders announced
This round of grants saw over $1million in funding awarded to community organisations, leading to the training of 1,840 digital mentors.
‘Get Online. Get Connected’ with Get Online Week 2021
Find out how you can get involved this Get Online Week.
Adapting to remote delivery
One of our partners shares his tips on the transition to delivering remote support for seniors online.
Delivery of the SEE Program 2023 submission
Our recommendations on the delivery of Skills for Education and Employment (SEE) Program.